Government services and useful contacts
If you need to get in touch with a Government service or need support for an issue, here is a list of contact numbers and websites to assist in your enquiry.
If you are unsure of the best avenue to take in your matter, please contact my office via:
PHONE: (07) 3893 3488
We will happily point you in the right direction to assist in your enquiry.
Travel, Australians trying to return home and Immigration
Services Australia – public holiday reporting
Call 13 22 00 or
13 28 61
1800 800 110
My Aged Care
1800 200 422
Scamwatch – report a scam
COVID-19 Emergency Assistance and Support
Over-the-phone support and information during the coronavirus pandemic.
National Coronavirus Line 1800 020 080
For advice on how to seek medical help or get tested for coronavirus (COVID-19) you can contact your state or territory health authority, or call the coronavirus (COVID-19) helpline on 1800 020 080at any time.
Mental health, safety & support
If anyone is in immediate danger call 000.
Support for people living with a disability
For the Disability Information Helpline call 1800 643 787.
Support for individuals and households
You can also find support from one of 196 Commonwealth-funded emergency relief providers through the Department of Social Service’s Service Directory.
For financial counselling, including advice on managing debt, contact the free and confidential National Debt Helplineby calling 1800 007 007. You can also visit MoneySmart for advice to help you manage your money.
For information on JobSeeker payments, other income support payments and Centrelink services call Centrelink Employment Services on 13 28 50.
For the ATO Customer Service Line, call 13 28 61.
The Australian Tax Office offers a range of support and assistance to businesses and individuals effected by COVID-19, as well as other disasterssuch as bushfires, droughts and floods. You can contact the ATO Emergency Support Infoline on 1800 806 218.
To test eligibility for income support payments, including JobSeeker, visit Services Australia.
Support for Australians overseas and foreign citizens in Australia
The Consular Emergency Centre provides 24-hour support for Australians with serious and urgent needs. It is also for friends and family of Australians overseas. For urgent matters call 1300 555 135. For non-urgent matters visit smartraveller.